Thermaltake Level 20 Tempered Glass Edition Full Tower Chassis
Level 20, as an embodiment of Thermaltake’s cultural foundation, user-friendly consideration, and technology advancement, is a new flagship model that coincides with Thermaltake’s 20th anniversary.
Featuring ventilation-focused, trio-chamber design with tempered glass and tool-less locking mechanism, speedy transmission (USB Type-C™ & USB 3.0), TT Premium Gaming PCI-E 3.0 Riser Cable, and integration with cutting-edge ‘TT RGB PLUS’ software/voice controlled members, including three built-in Riing Plus 14 LED RGB Fans, 2 Lumi Plus LED Strips and 1 Riing Plus Digital Controller, Level 20 is the true production of traditional refinement and contemporary mechanism to all the gamers and enthusiasts.
TT Gaming Station
Level 20 allows gamers to experience the ultimate gaming experience with its unparalleled functionality, optimum ventilation, and inherent architectural aesthetics.
TT Premium
To continue achieving the corporate mission of delivering the perfect user experience, Thermaltake developed “TT Premium” with the essence of combining supreme quality products with a new logo design. TT Premium is far more than just a guarantee of quality. Behind the name, it represents the passion in DIY, Modding and Thermaltake’s desire to be the most innovative brand in the PC hardware market. To satisfy the demand of the high-end PC users, TT Premium follows its core values of Excellent Quality, Unique Design, Diverse Combinations and Boundless Creativity to provide a high performance PC product for every enthusiast.
Tt LCS Certified
Tt LCS Certified is a Thermaltake exclusive certification applied to only products that pass the design and hardcore enthusiasts standards that a true LCS chassis should be held to. The Tt LCS certification was created so that we at Thermaltake can designate to all power users which chassis have been tested to be best compatible with extreme liquid cooling configurations to ensure you get the best performance from the best features and fitment.
Design Story
Thermaltake has been evolving continuously over the past two decades in the PC DIY industry. From developing thermal ventilation optimization, gaming oriented design to architectural aesthetics, we never stop striving to provide the best to the consumers. Thermaltake, while constantly improves on the PC hardware components, also always advocate for the Modding community. We understand the importance of appreciating innovation and maker movement, so we continually support and work with modders to advance the PC DIY industry together.
To help us celebrate our 20th anniversary and reflect on our achievements, we gathered all the successful elements on what we have learned over the past two decades and combine with the latest trends in the market to form Level 20.
TT RGB PLUS
TT RGB PLUS Ecosystem is the intelligent lighting system for PCs that combines the most advanced addressable LED lighting with Thermaltake’s patented TT RGB PLUS Software. TT RGB PLUS ecosystem provides nearly unlimited possibilities for playing with colors, synchronizing lights to games, music, CPU temperatures or other TT RGB PLUS products, including case fans, CPU/VGA waterblocks, AIO CPU coolers, PSUs, LED strips and peripherals. The patented software allows users to change the light modes, colors, speeds, brightness, fan speeds, and even supports AI voice control in iOS and Android devices.
Patented TT RGB PLUS Software & App
Monitor the fan performance, adjust the fan speeds, and customize the lighting effects for Thermaltake Plus RGB liquid cooling products with the patented TT RGB PLUS Software and an exclusively designed mobile app. Choose a function from below and scroll down to read the details.
SyncALL, Say “Hello TT”
Thermaltake AI Voice Control
Talking to TT RGB PLUS App is an easier, faster way to set lights for your systems. You can ask it to turn the lights on or off, switch lights modes, dim the lights, change light colors, or adjust lights speeds or fan speeds.
Sync with Razer Chroma Lighting
All Thermaltake TT RGB PLUS products are able to connect into the Razer Chroma ecosystem. Users who have installed both the TT RGB PLUS Software and Razer Synapse 3 can experience synchronized gaming and RGB lighting effects on their TT RGB PLUS liquid cooling system and gaming gear! From cooldown timers, health bars, and flashy ultimate indicators, to subtle ambient lighting that sets the perfect mood for each game, Razer Chroma provides an experience that transcends the screen and into your full setup, for a truly immersive experience.
Works with Amazon Alexa
All Thermaltake TT RGB PLUS products support Amazon Alexa Voice Service, allowing you to control the lights or fan speeds by talking to the Alexa-enabled device. With the support of Amazon Alexa, TT RGB PLUS products also offer an additional visual cue for checking current weather condition in your location or anywhere in the world. All you have to do is simply starting the sentence with “Alexa, tell Thermaltake”, then the lighting color will correspond to the weather condition in the location.
Preinstalled with 3 Riing Plus 14 RGB Fans, 2 Lumi Plus LED Strips, and a Digital Lighting Controller
3 Riing Plus 14 RGB Fans, 2 Lumi Plus LED Strips are built in to enhance the ventilation while lighting up Level 20 with 16.8million distinctively gorgeous illumination display colors. Both can be controlled by the patented TT RGB PLUS software through being connected to the included Digital Lighting Controller.
Profiles
Conveniently control all devices and customize the lights at the same time by setting up to five profiles for each controller. Each controller your system connected is displayed at the top left of the interface for you to quickly access. Within each profile, you can check which device is set to what operating mode and lighting effect. You can even “SAVE” and apply the settings to other controllers your system is running.
Individual Aerodynamic Chamber Design
Level 20 utilizes trio chamber design to achieve ventilation and space management optimization. By separating PSU, Motherboard, and Storage/LCS into different compartments, Level 20 creates a unique component landscape with tempered glass to celebrate the ensemble of the individual modules.
Aluminum Modular Structural Statement with 4mm Thick Tempered Glass
Features aluminum panels created by high precision CNC digital cutting to ensure chassis security while providing futuristic gaming essence. The aluminum anodizing process establishes water and corrosion resistant panels. The aluminum casing utilizes CNC milling technology and was sandblasted to construct elegant and sleek curves. Three hinged swing-doors with premium-quality 4mm thick tempered glass design guarantees window durability and viewing capability to encourage users to thoroughly display superb inner components.
Built-in Thermaltake TT Gaming PCI-E 3.0 Riser Cable
The included Thermaltake TT Gaming PCI-E 3.0 Riser Cable comes with premium quality, ultra-high speed cable and EMI shielding with conducting polymer to exceed users expectation. Users are allowed to choose the way they want to display graphics card or install the power supply vertically for ultimate system display.
Superior Hardware and LCS Expansion
Entailed with detailed functionality and immense storage with up to 11 drive locations for 3.5” or 2.5” devices, including 6 at the back of Motherboard chamber, 2 in front of Motherboard chamber, and 3 in LCS chamber. Level 20 also supports up to E-ATX motherboards, comes with cooling fitment for CPU coolers up to 200mm in height, VGA lengths up to 310mm and PSU sizes up to 220mm in length. Level 20 enables users to build extreme air/liquid cooling systems with high-end, large graphics cards and incomparable storage.
Unparalleled Aerodynamics
Constructed with individual chambers and aluminum mesh panels design, along with three preinstalled 140mm Riing Plus LED RGB fans, Level 20 ensures the heat produced by each main heat source is efficiently dissipates, modulate the airflow to perfection. Moreover, the isolation of high capacity radiators and fans allows additional interior space without compromising on maximum cooling performance.
Speedy Transmission (USB Type-C™ & USB 3.0)
Thermaltake don’t hesitate when it comes to pursuing the latest trend in the industry that can improve our products. Level 20 is installed with USB Type-C™ I/O port to provide 10G of transmission speed by each port. USB 3.0 I/O ports are also included.
DMD: Dismantlable Modular Design
Enables user to freely build the system from the ground up with given modular panels, racks, brackets, and pre-design mounting arrays. No more unreachable screw corners or gaps and enjoys installation in a breeze with Dismantlable Modular Design.
Design
Material: Aluminium, Tempered glass
Form factor: Ultra Tower
Type: PC
Product colour: Aluminium, Black, Grey
Supported motherboard form factors: ATX, EATX, micro ATX, Mini-ITX
Number of 3.5" bays: 8
Feature: Side window
Suitable for: Gaming
Feature: Illumination
Illumination colour: Blue, Green, Red
Illumination location: Case fans, Internal
Feature: Tempered glass panel(s)
Feature: Anti-dust filter
Feature: Cable management
Feature: Reset button
Feature: On/off button
Feature: LED indicators
Maximum CPU cooler height: 20 cm
Maximum graphics card length: 31 cm
Maximum PSU length: 22 cm
Ports & interfaces
Feature: Audio input
Feature: Audio output
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity: 4
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity: 1
Cooling
Front fans installed: 2x 140 mm
Number of front fans supported (max): 3
Front fans diameters supported: 120,140 mm
Rear fans installed: 1x 140 mm
Number of rear fans supported (max): 1
Rear fans diameters supported: 120,140 mm
Fan speed: 500 - 1400 RPM
Storage
Supported HDD sizes: 2.5,3.5"
Feature: HDD/SSD combo cage
Weight & dimensions
Width: 280 mm
Depth: 732 mm
Height: 688 mm
Weight: 32 kg
Other features
Feature: User guide
Feature: Hot-Plug support
Tempered glass panel thickness: 4 mm
Thermaltake Level 20. Form factor: Ultra Tower, Type: PC, Product colour: Aluminium, Black, Grey. Front fans installed: 2x 140 mm, Front fans diameters supported: 120,140 mm, Rear fans installed: 1x 140 mm. Supported HDD sizes: 2.5,3.5". Width: 280 mm, Depth: 732 mm, Height: 688 mm. Tempered glass panel thickness: 4 mm
Thermaltake
MBR CODE - CA-1J9-00F9WN-00
EAN - 4711246873261
WARRANTY CUSTOM DESKTOP PCs
30 DAY UPGRADE WARRANTY
Should you receive your CUSTOM PC or CUSTOM LAPTOP and you want to make any change ( excludes case ) such as extra memory , hdds , ssds , etc we will collect your PC and perform the upgrade for the cost of the extra components only. If there are components which need to be returned to complete the upgrade then we will credit you the amount charged for the component when purchased against the upgrade component. There will be no collection , return or labour charge within 30 days of you having received your new custom pc. You must inform us in writing by email before the end of the 30 days period quoting your order number and the upgrade you require. AIO Liquid Coolers and PC Cases are excluded from the 30 DAY UPGRADE WARRANTY.
90 DAY UPGRADE WARRANTY
Should you want to upgrade your CUSTOM PC within 90 Days of receipt we can collect your PC ( and return ) for a fee of €49.99. You can upgrade memory and other components without paying a labour charge for the installation of the upgrade components and we will allow a trade in of any returned components related to the upgrade at up to 75% of their original value. The only exception to the upgrade warranty is AIO Liquid Coolers and PC Cases.
2 YEAR COLLECT & RETURN WARRANTY
Our Custom PCs come with a 2 year collect & return warranty which means should there be any hardware failure within 2 years from the date of purchase we will collect the PC , repair and return. Software is excluded from the warranty as is customer induced damage or damage from misuse which includes for example over-clocking or damage caused from opening the PC , etc.
3 YEAR COLLECT & RETURN WARRANTY
As on option on our Custom PCs and LAPTOPS a 3 year collect & return warranty can be added for an additional cost which means should there be any hardware failure within 2 years from the date of purchase we will collect the PC , repair and return, and in year 3 of your warranty we will include Collection & Return as well as a Zero Labour Fee Promise , Hardware may not be covered in year 3 however we will always verify this with the manufacturer. Software is excluded from the warranty, as is customer induced damage or damage from misuse which includes for example over-clocking or damage caused from opening the PC , etc.. Please note that certain components are excluded by their respective manufacturers from the 3rd year of the of the warranty however if this is the case then we will supply the component for cost price and fit under warranty which means no labour costs.
COMPONENT & ACCESSORY WARRANTY
Components and Accessories are covered by their respective manufacturers warranty and you should always contact the manufacturers support first. We are however , always here to help, and if you need help or advice please contact our support. Most Manufacturers have returns procedures in place and do not allow us to accept their returns. We cannot accept most components or accessories for return after 30 days from date of purchase however we will always endeavour to assist our customers and we will contact the manufacturer on our customers behalf. If you need to know which manufacturers offer direct support and which do not then please contact our support staff and we will get the information for you. We can also offer advise when warranty is refused by the manufacturer or if you need advice on whether an item is covered by warranty. Customer induced damage for example bent pins on cpus or motherboards or thermal paste on cpu sockets is not covered by warranty nor is physical or accidental damage. When we are dealing with a manufacturer or their agent in relation to a customers component return we are acting on behalf our customer and in the interest of our customer and we will not provide our own technical reports or findings unless requested to do so by our customer. Our customers are welcome to return components to us at anytime during the warranty period however the manufacturer may not accept the return from ourselves which is why we may ask the customer to contact the manufacturer to complete the return and to speak to the support at the manufacturer. In most cases the manufacturers support and returns offer a quicker service than returning to ourselves first however we can always accept the return and provide a technical report to give our customer our opinion as to whether the manufacturer will accept a return under warranty. If a component comes with Extended or Lifetime Warranty from the Manufacturer is it expected by them that you the customer will register your purchase with them to avail of the extended of lifetime warranty so we recommend you do this as soon as you receive your order as not to forget. Manufactuers have the right to refuse warranty and unfortunately they have the last word on the warranty but we will always fight for our customers rights. We do ask customers to be honest and truthful as this will allow us the best opportunity to get the right solution from the manufacturer always. Manufacturers are always suspicious of components handled by home pc builders as they have been opened and handled outside of a professional envirnoment so this is one of the first things manufacturers look at when a component is returned with overclocking being the second item they look for. If a processor , memory or graphics card has been over clocked most if not all manufactures will be able to confirm this as there is a logic gateway which is opened once the component goes beyond a certain level and this does not close and cannot be closed so if open the manufacturer knows the component was overclocked ( this is a simple explanation to the logic gateway only ) so if a component has been overclocked it is best to admit this from the beginning as not providing this detail and it being found is likely to be met by the manufacturer voiding the warranty once they confirm the overclocking took place were as if the overclocking was known about they will on most occasions look past this and look for the reason why the component failed and if the failure was not related to the overclocking most manufacturers will have no issues with covering the warranty however there are expections to this with Intel and AMD who always void warranty were overclocking has taken place so if you overclock a processor you immedietly void your warranty and this is beyond our control. We will always provide information which is the best interest of our customers but it is important that we have the correct and truthful information as without this it is impossible for us to fight for our customer against a manufacturer. We have good relations with almost all of the main manufacturers and our technicians speak with many of the technicians who deal with testing at the manufacturers so we have the means to get information which may be beyond that of a customer placing a return.
We are here to always help and provide assistance to our customers and were there is an issue with obtaining warranty from the manufacturer we will always keep the customer informed and provide them with the information we receive from the manufacturer. We will provide accurate information to allow our customers to make the best decisions when it comes to out of warranty components or components where the manufacturer or we have refused warranty.
DELIVERY INFORMATION
DHL DELIVERY ACROSS IRELAND AND EUROPE
Our Delivery Partners DHL offer a premium delivery service to homes and businesses across Ireland with a 1-2 day service that covers the Republic of Ireland and Northern Ireland. Once and order ships we will send a tracking number so our customers can track their delivery.
The DHL Shipping Costs are €14.99 for Orders Under €500 with FREE SHIPPING for Orders Over €500
DHL Premium Provide our delivery service to Spain , Portugal , Netherlands and Germany to home and business customers. The delivery time is 4-6 business days to each country and tracking is provided once the order ships.
The DHL EU Shipping Costs are €14.99 for Orders Under €500 with FREE SHIPPING for Orders Over €500
Delivery Times are Estimates Only. DHL are one of Europes premier Delivery companies and offer a service which is first class. We use DHL as we know DHL will collect from ourselves and DHL will deliver to our customer in each country with no third parties involved which eliminates potential lost orders and damaged orders.
DURING BUSY PERIODS WE MAY SHIP SMALLER PARCELS WITH AN POST WITHIN IRELAND
CUSTOM DESKTOP PCs & LAPTOPS
Custom Desktop PCs and Laptops can take up to 12 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 7 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 12 business days after your order has been placed. All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
PRE-CONFIGURED DESKTOP PCs & LAPTOPS
Pre-Configured Custom Desktop PCs and Laptops can take up to 7 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 5 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 7 business days after your order has been placed.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
NEXT DAY DELIVERY DESKTOP PCs & LAPTOPS
Next Day Custom Desktop PCs and Laptops are Prebuilt and Shipped from stock and should ship within 24 hours of the order being placed. You will receive an order confirmation email with tracking information when your order ships. If you need an order update please log into your account or read your order confirmation email. If you have not received your order within 5 business days please contact us.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
PC COMPONENT & ACCESSORIES ORDERS
We endeavour to ship component orders quickly but please understand that the bulk of our stock is stored at our logistics facility in Germany so when an order is placed the goods are then shipped to Ireland at the end of each evening which can take 1-5 days depending on the items being ordered. Monitors and large items can only be shipped by Roadfreight to Ireland which means monitors will always take no less than 5 days to arrive with us here in Ireland. We do not offer next day delivery on components to customers in Ireland and delivery on components is estimated at 3-7 business days on average and for larger items 6-9 business days. We do not delay and we will always do our best to ship orders as quickly as possible but sometimes living on an island like Ireland can create unforeseen delays for example bed weather can at times add to the delivery times and sometimes the bank holidays in Ireland differ to those in Germany and Europe which can also add to the delivery times. If we are aware of a delay we do try to reach out to the customer to explain the delay and why it has happened and if possible offer an alternative option if the delay is related to stock availability. If the delay is related however to weather or holidays there is very little we can do expect wait. We try to avoid shipping direct from our German warehouse to customers in Ireland however on occasions with delayed orders we can do this to limit the delay.
Component Orders to Spain , Portugal and Germany are shipped direct from our logistics location in Germany to homes and businesses in each country by Roadfreight with delivery times varying for each country. Spain and Portugal the delivery time is 4-6 business days with the delivery time in Germany being 2-3 business days.

PAYMENT OPTIONS
We do not store payment information within our business or on our servers and we do not have access to for example the credit card numbers which ensures the safety of our customers financial information. We are PCI Compliant and no card or payment information is stored physically or online. We take the security of our customers payment details seriously and we have procedures in place to ensure we offer protection above what is reuquired by Eu legislation.
We offer multiple payment options with both online and offline methods available. If you need assistance please email SALES@GAMEFORCE.IE or click the contact link on the right of this page.

KLARNA
Spilt your payment costs with KLARNA when checking out. 0% Interest when paid in 3 Installments. Pay 1/3 Now followed by another payment in 30 days and the last payment in 60 days giving you the option to spread your payments. The terms available from Klarna are different in each country however in Ireland the Buy Now & Pay Later Finance is limited to 3 payments but in other countries such as the United Kingdom , Germany and other there are other options with longer terms. For more Information on Klarna you can visit Klarna - Compare prices and pay in 3 payments
There are no long contracts or applications with Klarna and you can checkout as you would with a CREDIT or DEBIT card for more transaction. You will be transfered to the KLARNA portal to complete your transactions and then back to your checkout to finalise your new order. If you need any assistance you can email sales@gameforce.ie

DEBIT & CREDIT CARDS
POWERED BY IRELAND SHOPIFY PAY
Shopify Pay is a secure CHECKOUT OPTION for DEBIT & CREDIT CARDS offering a quick and easy checkout with the option to save card details for future order. It also offers Security Including SCA and 3D SECURE to ensure the safest possible online transaction. STRIPE is an Irish Company and we chose STRIPE as our card processor because they offer a world class service and because they are an Irish company. Supporting Stripe Creates Jobs in Ireland. Information entered on the STRIPE site such as credit or debit card information is not shared with us and no financial information is stored on our servers which are hosted by Amazon Web Services. The Only Information stored on our server is for the delivery and warranty of the order which includes name , address , phone number and email address.

BANK TRANSFER - OFFLINE METHOD
Bank Transfer or Bank Payment is an OFFLINE payment method primarily used by business customers for larger transactions. Orders are not processed until payment is received and when sending the payment through your bank please ensure you use your order number as the reference. We bank with Bank of Ireland with transfer usually same day or next day depending on the sending bank. If you do not receive a processing email confirming we have received payment within 24 hours please email SALES@GAMEFORCE.IE and we will check to see if we have received your payment. Information entered is processed on our server which is hosted by Amazon Web Services.

PAYPAL - DEBIT , CREDIT CARD & PAYPAL ACCOUNT
The PayPal Checkout option allows customers to use their PayPal account to checkout. Due to the lack of security checking out with PayPal may require additional security steps to be completed before an order can be completed. If you choose PayPal as a checkout option your order may be delayed. Unfortunately address verification is required before we can ship and order and we also require a mobile phone number and we may have to contact you to get these delaying your order if they are not provided by PayPal. Information entered on the PayPal site such as credit or debit card information is not shared with us and no financial information is stored on our servers which are hosted on secure servers in the EU. The Only Information stored on our server is for the delivery and warranty of the order which includes name , address , phone number and email address.

GOOGLE & APPLE WALLETS
Easily Checkout using your Payment Wallets saving time and effort and streamlining the Checkout process. Our Checkout is integrated with multiple payment wallets and if you need help or find your wallet is not integrated let us know and we will see if we can add your wallet version. Using Wallets allow payments using cards we would not normally support which adds extra flexibility to our checkout and gives our customers many more payment options.